Terms of Service

Santa Say Hi provides personalized AI-generated Santa greeting videos.

Videos are generated digitally and delivered electronically.

You confirm that you are at least 18 years old or have permission from a legal guardian.

All purchases are one-time payments.

Prices are shown before checkout.

Payments are processed securely via Stripe.

No user account is required.

Access to your video is provided via email or a secure link.

Due to the personalized digital nature of the service, refunds are not guaranteed.

If a technical issue occurs, we may regenerate the video or issue a refund at our discretion.

You are responsible for the content you submit.

Illegal, offensive, or infringing content is prohibited.

We reserve the right to refuse or remove such content.

Videos are for personal use only.

Commercial redistribution is not permitted without permission.

All website content remains the property of Santa Say Hi.

We do not guarantee uninterrupted availability.

The service may be temporarily suspended for maintenance.

We are not liable for indirect or consequential damages.

Total liability is limited to the amount paid.

We may update these Terms at any time.

Continued use constitutes acceptance of the updated Terms.

These Terms are governed by EU law and applicable local regulations.

For inquiries, contact support@santasayhi.com.